PRIVACY POLICY — GATO
1. Introduction
GATO is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the GATO platform (gatohub.com).
2. Information We Collect
- Account Information: Name, email, business name, phone, and billing information
- Business Operations Data: Menu items, inventory, order history, supplier info, and sales data
- Usage Data: IP address, browser type, device, pages visited, and time on Platform
- Payment Information: Processed securely by our payment processor; GATO does not store card numbers
- Communications: Emails and messages sent to our support team
3. How We Use Your Information
- Provide, maintain, and improve the Platform
- Process payments and manage subscriptions
- Send transactional emails (receipts, alerts, updates)
- Respond to support requests
- Analyze usage patterns to improve functionality
- Comply with legal obligations
- Detect and prevent fraud and unauthorized access
4. How We Share Your Information
We do not sell your personal information. We may share it with:
- Service Providers: Payment processors, hosting, analytics tools — bound by confidentiality obligations
- Legal Requirements: When required by law, court order, or government authority
- Business Transfers: In connection with mergers or acquisitions, with appropriate notice
- With Your Consent: For any other purpose with explicit consent
5. Data Retention
We retain account data while active plus any legally required period. Business data is retained during your subscription. Upon deletion, personal data is removed within 60 days.
6. Your Rights
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion, subject to legal limitations
- Portability: Receive data in a structured, commonly used format
- Objection: Object to certain types of data processing
To exercise rights: hello@alertacreative.com
7. Data Security
We implement encryption, access controls, and secure server infrastructure. No method of internet transmission is 100% secure.
8. Children's Privacy
GATO is not intended for individuals under 18. We do not knowingly collect data from children.
9. Third-Party Links
The Platform may link to third-party sites. We are not responsible for their privacy practices.
10. International Data Transfers
Data may be transferred to and processed in the United States. By using GATO, you consent to this transfer.
11. Changes to This Policy
Material changes will be communicated via email to registered users.